Last updated: 30 September 2026
This policy covers physical hardware purchased from TaDa Tap: the All-in-One Multi Link Stand and QR code table stickers. It does not apply to our software subscription, which can be cancelled at any time as described in our Terms and Conditions.
Your right to cancel
As a UK consumer buying at a distance, you have the right to cancel your hardware order within 14 days of receiving it, without giving a reason, under the Consumer Contracts Regulations 2013. Our stands and stickers are standard stock items, so this right applies in full.
How to return an item
To start a return, email info@techsasolutions.com or use our contact page within 14 days of receiving your order, and we will confirm the return address and next steps.
Condition of returned items
Items should be returned unused, undamaged, and in their original packaging where possible. You are responsible for the item until it reaches us, so we recommend using a tracked delivery service.
Return postage
Unless the item is faulty, not as described, or we sent the wrong item, you are responsible for the cost of returning it to us.
Refunds
Once we receive your returned item (or valid proof of postage), we will process your refund within 14 days, to the original payment method used for the order.
Faulty or damaged items
If your stand or sticker arrives faulty, damaged, or not as described, contact us as soon as possible. Depending on the issue, we will offer a replacement or a full refund, including reasonable return postage costs. This is in addition to, and does not affect, your statutory rights under the Consumer Rights Act 2015.
Contact us
For any question about an order, return, or refund, email info@techsasolutions.com or use our contact page.